Scheduling, Rescheduling & Cancellations

Your clarity session must be scheduled within a reasonable timeframe after purchase.

Rescheduling:
You may reschedule your session with a minimum of 24 hours’ notice. Rescheduling requests made with less than 24 hours’ notice may result in forfeiting your session and requiring a rebooking fee.

Cancellations / No-Shows:
Failure to attend your scheduled session without notice will be considered a no-show and will result in forfeiture of the session. No refunds or credits will be issued.

If you need to cancel before your session takes place, your payment remains non-refundable but may be applied as a credit toward a future service at MG Creative’s discretion.

Overview

The Brand Clarity experience is a one-week, semi-custom branding service designed to bring clarity, alignment, and a refined visual direction to your business. By purchasing this service, you agree to the following terms.

Whats Included

The Brand Clarity experience includes:

• One (1) 1:1 Brand Clarity Session
• A semi-custom visual brand direction
• Logo variations as outlined in the offer
• Curated color palette and typography system
• Mini brand guide
• Social media launch templates

This is a streamlined, semi-custom experience and does not include a fully custom brand identity or extended strategic development.

Payment & Refund Policy

All payments are final.
Due to the nature of digital services, no refunds will be issued once the clarity session has been completed or work has begun. A deposit secures your selected week and is non-refundable.

Timeline

The Brand Clarity experience is delivered within one week following the completion of your clarity session.
Timelines are dependent on:
• Completion of onboarding materials
• Scheduling and attending your clarity session
• Timely communication and feedback
Delays in communication or required materials may result in adjusted delivery timelines.

Revisions

One (1) round of refinements is included to ensure your brand feels aligned and ready to use. Additional revisions or requests beyond the original scope may be completed at an additional cost.

Scope of Work

Brand Clarity is designed to provide a focused reset and strong foundation. It does not include:
• Full custom branding strategy or extended brand development
• Website design or development
• Multiple concept directions
• Ongoing design support beyond the outlined deliverables
Additional services may be added as needed.

Intellectual Property

Final brand assets are licensed to the client for business use upon full payment. mgcreative retains the right to showcase the work in its portfolio, marketing materials, and social platforms unless otherwise agreed upon in writing.

Client Responsibility

To ensure a smooth and timely experience, the client agrees to:
• Provide accurate and complete information during onboarding
• Attend the scheduled clarity session
• Submit feedback within a reasonable timeframe
Lack of communication may delay delivery and affect the overall timeline.

Communication

All communication will take place via email unless otherwise specified.

Results Disclaimer

Brand Clarity provides strategic and visual direction designed to support your business. Results may vary based on how the materials are implemented and used.

Additional Services

Additional services such as email setup, automation, expanded brand assets, or continued design support may be added following the Brand Clarity experience.

Contact

For any questions regarding these terms, please contact: monica@madebymgcreative.com

Agreement

By completing your purchase, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.